Return & Refund Policy – Return & Refund Policy -
Return & Refund Policy

Return Policy:

  • Any Product purchased should be returned within 15 days from the date of delivery.
  • Only a damaged product or delivery of an incorrect product is applicable for a Payment.
  • Returns and Replacements are done free of cost if wrong products (incomplete sets or incorrect product), wrong unit (unit other than that ordered) or damaged products are received by the customer.

Exchanges: Items can be exchanged for another unit within the same category, with similar quantity product.

Return Intimation: You can email us at care@riseofwolf.com within 15 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.

Guidelines for a valid return:

  • Products should be in original condition
  • The packaging and the product case/box should be retained and returned

All products that we sell are 100% genuine. We understand how much you value every purchase. We are committed to creating a delight for all our consumers.

Cancellation Policy We offer a convenient cancellation process for all our valued customers. Any order can be cancelled before the product has been shipped. In this case, the entire order amount will be refunded.

An order can be cancelled in one easy step: 1. Email us on care@riseofwolf.in

Only full order cancellation is accepted. Partial order cancellations are not entertained. A cancellation charge of Rs. 100 is levied if the product has been shipped.

Refund Policy

  • We take 2 business days to initiate post receiving the refund request and authorization of the refund.
  • Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

Mode Refund For both cancelled orders & returned products, the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase..